The basic terms that apply when using Visible at Search services.
Effective date: May 28, 2026
These Terms of Service apply to the website and services offered by Visible at Search, a Canada-based Google Ads service.
Visible at Search provides Google Ads-focused services, including Search Ads setup, Product Catalog setup, tracking setup, quarterly management, monthly management and ongoing campaign management.
Services are delivered online. Communication is handled primarily by email so requests, decisions and recommendations stay clear and documented.
The client is responsible for providing accurate business information, website details, offers, pricing, service details, product or inventory information and access to the platforms required to complete the work.
Delays may occur if required information, access or approvals are missing.
The client keeps ownership and control of their Google Ads account and related data.
Visible at Search may request access only to complete the purchased service.
Google Ads media spend is not included in Visible at Search service fees.
The advertising budget is paid directly by the client through their own Google Ads billing setup.
Service fees are paid through Square unless another written agreement is made.
One-time setup services are billed once. Recurring services may be billed quarterly or monthly depending on the selected plan.
Setup fees are non-refundable once work has started.
Recurring services can be canceled through Square when that option is available, or by email. A 30-day notice may be required to avoid billing for the next cycle.
Initial setup typically takes 7-10 business days once payment, onboarding information and required access are received.
Timelines may vary depending on account complexity, tracking needs, website access, product feed issues, platform reviews or missing information.
Visible at Search works to build structured campaigns, improve visibility, reduce wasted spend and support better advertising decisions.
Advertising results are not guaranteed. Performance depends on factors outside our control, including market demand, competition, budget, website quality, offers, pricing, tracking accuracy and Google Ads policies.
Google Ads, Google Merchant Center and related platforms have their own policies, review systems and approval processes.
Visible at Search may help identify and address issues, but cannot guarantee approval, eligibility, ad delivery or unrestricted account access on any platform.
Visible at Search is not responsible for lost revenue, lost profits, lost leads, platform decisions, disapproved ads, account limitations, tracking errors or indirect damages.
Any liability related to a service is limited to the amount paid to Visible at Search for that specific service.
For questions about these terms, contact:
Email: [email protected]